Partnering with the best

You’ll be in good company, as we’ve pledged through the Armed Forces Covenant to support the employment of veterans and make the transition out of military life easier.

You’ll be working for a proudly British company that employs 72,000 people across the UK. We have a presence across the UK with key offices in London, Manchester, Birmingham, Bristol and Glasgow.

You’ll benefit from progressive career development in exciting roles across our engineering, security, catering, cleaning, energy, property management or business functions. The latter includes business development, human resources, compliance (health and safety, quality, environment and security), IT and systems, finance, commercial, legal, procurement, media and communications.

Learn about our culture

You’re in safe hands, because we were recognised as a UK Top Employer for the sixth year running in 2024 for providing the very best working environment for our people.

This year, we were again named in the top 100 Apprenticeship Employers, in addition to being recognised as a Top Employer UK and an Inclusive Top 50 UK Employer – recognition that our diversity really does make us stronger.

You could work with some of our major clients like Heathrow, the Home Office, Redbull Racing, Sellafield, Thales, or Vodafone to name a few.

Director of Security

I joined the 1st Battalion, The Kings Regiment, in 1999 and left in early 2003 as a Kingsman. During my career with the British Army, I enjoyed working in various environments and theatres, and was trained in using the 81mm mortar, in several types of Combat Vehicle Reconnaissance (Tracked) vehicles, and attended the Close Observation Platoon (COP) course.

I believe the Army provided me a great platform upon which to excel within the security industry – or, to be honest, any other sector I decided I wanted to go into. The values and discipline aided me greatly in the early stages of changing career. It certainly is a culture shock when you do finally leave and it’s something I have seen many struggle to adapt to, especially when personal standards and discipline don’t meet the same levels you would expect in the Army.

I have worked for Mitie almost 17 years now, having joined straight from the Forces. During this time, I have filled nearly every role in Security to achieve the position of Director of Security.

I entered management roles in early 2006, but I originally started as a support officer on the HM Courts & Tribunals Service contract. This involved moving around various locations as well as working days, nights and weekends. It reminded me of staging on in camp.

This soon changed to managing an out-of-hours mobile team of six, then managing 100 officers with 30+ clients as an Operations Manager. Today I have overall responsibility for over £200m worth of security business, several direct reports and accountability for over 7,000 officers.

The skills, standards, behaviours and ‘can do’ approach picked up in the Army have served me well. Over the years I have enjoyed continuous training from Mitie. I’ve also had the opportunity to draw upon Apprenticeship funding and benefit from the networking support Mitie continues to offer and promote within.

What do I like most about working in Security? Well, it’s often said that it’s an industry that requires long hours as the business is 24/7 and never sleeps. While this is true, if you like variety and a new challenge every day, then it really offers an exciting career. Combined with the impact of the recent advances in technology, cyber and risk management, it’s now a very different role than even ten 10 years ago. Those are the things that motivate me. Plus, it’s always great to continue to provide the exceptional every day for my clients, while upholding my own personal and professional values.

The Kings Regiment is now part of The Duke of Lancaster’s Regiment (King’s, Lancashire and Border) (LANCS). I still have active friendships with many of them, as well as other veterans I meet with on a regular basis, so there is always a chance for downtime in this busy sector.

Senior Operations Manager, Mitie Security

I served in the Royal Anglian Regiment (1st Battalion) for just over four years as a Private.

The short time I spent in the Army gave me an abundance of life skills which I will always be grateful for. These include the benefit of organisational skills, the value of personal admin, and the importance of effective communication. The things you learn while serving never leave you, and these have all stood me in good stead in my career at Mitie.

Today I take pride in my organised approach and in pre-plan every meeting, visit, or task. This benefits me greatly as I enjoy a more structured approach to my diary; I know where I am at all times, where I have to go next and what I have to do. I can also be confident that I know the background of any meeting and can anticipate the agenda. All of this greatly increases my efficiency and productivity.

Back in the Forces, you would expect a ‘beasting’ if you ever missed anything in preparing your kit. In promoting the brand of Mitie as a whole, personal admin is equally as important. Being smart and presentable at all times installs pride and a sense of professionalism. It also ensures you make the right impression with your clients and inspire confidence amongst your colleagues. I’ve also found that this approach helps me to set the standard for security officers on the ground.

Effective communication is essential within my current role and is something we of course relied heavily upon in the infantry, as lives often depended on this. Information is worthless if it is not clear and concise. Whether you’re presenting a PowerPoint to your peers, completing site assignment instructions, or delivering working practices to your subordinates, the importance of effective communication cannot be understated.

I’ve worked for Mitie for just over two-and-a-half years now. And having previously worked for most of the larger security companies, I can say with confidence that it is without a doubt the best to work for. Here you feel valued on an individual level and that your work matters. You also feel like you are a part of something bigger, allowing you to achieve more through teamwork – much like life in the services. You are listened to, your opinions are taken on board, and there is a clear progression for those of the right calibre and mindset.

For anyone leaving the Forces, I would whole-heartedly recommend you look into the opportunities within Mitie and consider the valuable transferrable skills you can bring to the company.